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    FAQ

    About Reservations
    How do I check/modify/cancel my reservation?
    For all reservations made through our website, please visit the page below.
    *Email address and reservation number are required.
    Click here for Reservations
    Are there any cancellation fees?
    In accordance with the hotel's General Terms & Conditions for Accommodation, cancellation fees are as follows.
    No-show Day of arrival 1 day in advance 7 days in advance 14 days in advance
    Fewer than 10 rooms

    100%

    By 14:00: 80% /
    After 14:00: 100%

    20%

    10 rooms and up

    100%

    100%

    80%

    20%

    20 rooms and up

    100%

    100%

    80%

    50%

    20%

    What is the stay price for children?
    Children of elementary school age can share a bed at no additional cost. Please inform us about children stay when making your reservation.
    Only one child may share a singular bed.
    Elementary school age children who are willing to use an own bed and children of Junior high school age and above will be charged as adults.